MSP Patch Mgmt/Help Desk A.I./IBM Challenges

Join Us – Top 100 Vertical Market MSPs 2019: We’ll unveil the complete list — yes, all honorees — and associated research during our April webcast. Register now to join us.

5 Channel Partner Updates: Wednesday 17 April 2019

Today's channel partner news involves ActiveCampaign, CloudGenix, Cloudian, Datadog, HP Inc., IBM Cloud, Import.io, Intel, ManageEngine, Rouse Consulting Group, Senet, Zygoquest & more.

Moveworks Funding: Artificial Intelligence for ITSM, Help Desk Automation

Moveworks, a cloud-based artificial intelligence (AI) solution, automates IT service management (ITSM) & help desk tasks like provisioning applications, resetting passwords, unlocking accounts, managing email lists & more.

IBM Cloud, Watson: Suffering From OS/2 Warp Deja Vu?

IBM's latest quarterly financial results raise more concerns about cloud, Watson & artificial intelligence revenues. Buying Red Hat won't be a hybrid-cloud cure-all.

Using Patch Management as Your First Line of Defense

Here are six simple steps MSPs can take to ensure software patches are correctly configured for clients, according to Datto.

SHI International Acquires Technology Training Company CTG

SHI International acquires Corporate Training Group (CTG), a technology training solutions provider from Iselin, New Jersey.

5 Channel Partner Updates: Tuesday 16 April 2019

Today's channel partner, MSP & CSP news involves Hargray, Huawei, IBM earnings, LatentBridge AI managed services, Nutanix, TierPoint, Zoom IPO pricing & more.

Memo From FDIC: MSPs Need Clearer Business Continuity Contracts

Business continuity & incident response contracts between financial institutions & technology service providers need clearer terms, FDIC tells MSPs.

Allied Universal Acquires Securadyne Systems for Security Services

Allied Universal acquires Securadyne Systems, a security systems integrator in Dallas, Texas. Allied Universal Technology Services gains threat detection expertise.

Wipro Hack May Overshadow Quarterly Financial Results

Amid Wipro (NYSE: WIT) quarterly earnings, the India IT outsourcing giant faces questions about hacker attack that apparently spread to end-customer accounts.

Corsica Technologies Acquires EDTS and EDTS Cyber

Corsica Technologies, backed by private equity firm Inverness Graham, acquires managed IT service provider (MSP) EDTS & sister company EDTS Cyber.

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