APRIL 20, 2023

NADA, Urban League Team Up to Train Mechanics

Dealers see the Louisiana apprenticeship initiative as the first step toward a national program.

Positive Service Experiences. From the Start.
Service Advisor from KBB.com connects service shoppers with dealership service centers they can trust. From here, dealerships that are Premium partners can increase revenue from fixed operations and keep their service bays full. Ultimately, Kelley Blue Book^® Premium Auto Repair dealers can deliver a positive service experience from the start, with access to customer reviews, service promotions, and available service scheduling actions.

Retail Dealer Suppliers Form DEI Council

“I believe vendors are specially positioned to influence the entire industry,” says Sandy Zannino of Innovative Auto HR.

Competition for Sales Is Back — But Is Your Sales Staff Ready to Sell Again?
Using in-market leads can save time, save money and retain more salespeople – and having access to daily-defection data is where it all begins.

Customer-Service Satisfaction Slips in J.D. Power Survey

The study links the gap in service-experience satisfaction between battery-electric- and combustion-vehicle owners to recall rates, which are more than twice as high for BEVs as for ICE vehicles.

GM Offers Interactive Educational Platform

The on-demand tool is designed to help dealers sell more BEVs.

Sourcing Automotive Chips: An Update on the Ongoing Shortage

Established distributors should offer trustworthy market intel and certified quality assurance. Learn more about the latest trends affecting automotive parts

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