Small businesses experiencing financial loss, signing up to unsuitable plans, breakdowns in communication when fixing faults, and lack of a suitable backup plan when phone and Internet services are disrupted, are amongst a raft of issues reported to the Telecommunications Industry Ombudsman (TIO) since 2016 and this year.

Video and computer games retailer EB Games Australia is refunding consumers after acknowledging they are likely to have misled consumers about their consumer guarantee rights in relation to faults with the online video game Fallout 76.

Enterprise document creation and automation provider Templafy is expanding its presence in the Asia Pacific region, establishing an office in Sydney which it says will allow it to better serve new and existing customers in the APAC market.

Analytics provider SAS is now actively promoting its online ‘Certified Young Professionals’ program in Australia and New Zealand, coinciding with what is says is recognition that a lot of young people leaving tertiary education will be “challenged for employment opportunities” while COVID-19 is around.

Queensland is set to strengthen its position in the cyber security sector, with three new Cyber Security Innovation Nodes to be established across the state.

And of course, there's plenty more so for all the news visit www.itwire.com.

Have a great day!

Stan Beer, Editor, iTWire

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