Have you ever supported a proposal with an information technology business case? If you did, and then failed to gain approval, or failed to deliver expected returns, you may find here just what was missing.
The Information Technology Business Case Dilemma
Proving the business value of IT actions is a challenge.
The World Wide Web is awash with IT business case templates and IT ROI calculators. You know this if you’ve heard from IT vendors or the IT consulting community lately. Yet IT business case results still fail to “come true,” still raise cries of “Soft Benefits!” and still fail to instill confidence in senior management. Why? What can be done about it?
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