In The AI in Insurance Report, Business Insider Intelligence examines AI solutions across key areas of the front office — customer service, personalization, and claims management — to illustrate how the technology can significantly enhance the customer experience and cut costs along the value chain. We look at companies that have accomplished these goals to illustrate what insurers should focus on when implementing AI, and offer recommendations on how to ensure successful AI adoption.
The companies mentioned in this report are: IBM, Lemonade, Lloyd's of London, Next Insurance, Planck, PolicyPal, Root, Tractable, and Zurich Insurance Group.
In full, this exclusive report:
- Outlines the benefits of using AI in the insurance industry
- Explains the three main ways insurers can revamp their front office using the technology
- Highlights players that have successfully implemented AI solutions in their front office
- Discusses how insurers should move forward with AI and what routes are the most lucrative option for players of different sizes
- And much more.
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