Crossing the line in Finance & Insurance (F&I) means fines starting at the $10,000 mark…and many violations also elicit criminal charges. Even if the repercussion is lost revenue through buybacks or legal expenses, playing fast and loose with Prohibited Practices is not a risk worth taking.

Passing down of knowledge from salesperson to salesperson on the floor, doing business as it has “always been done,” and lack of thorough onboarding and training are common reasons that transgressions can be made or missed by management.

Why take a chance? 

Download this refresher list of the top F&I prohibited practices you need to watch out for.