Our review of the care given to Valdo Calocane, find out what people think of inpatient care in your area, jobs at CQC and more
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The independent regulator of health and social care in England

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Hospital corridor

Adult inpatient survey: Find the results for your local trust

We asked over 63,500 people who stayed in hospital for at least one night in late 2023 about their care.

The survey asked people to give their opinions on the care they received, including quality of information and communication with staff, whether they were given enough privacy, the amount of support given to help them eat and drink, and on their discharge arrangements.

Nationally, results covering waiting times have continued to decline.

People’s experience of being discharged from hospital also remained poor. Only 33% of respondents said they were involved ‘a great deal’ in decisions about their discharge.

However, the majority of respondents were still positive about their interactions with doctors and nurses - as has been the case in previous years.

 

CQC hospital inspection

Join us! Work for CQC

CQC staff have a wide range of skills and work across many disciplines.

Find out about roles within CQC, Healthwatch England and the Office of the National Guardian.

Current vacancies include:

  • Finance Manager (Human Tissue Authority)
  • Regulation Manager (Human Tissue Authority)
  • Programme Management Office (PMO) Manager

Benefits include generous leave entitlement, NHS or Nest pension schemes and a wide range of employee discounts.

Most roles offer flexible locations with the choice to be home-based. See the individual job listings for more information.

 

England

Six local authority assessments published

We have published 6 new reports under our new responsibilities to assess how local authorities are meeting their responsibilities to make sure people have access to adult social care and support.

The six new reports look at:

  • Bracknell Forest Council, rated good
  • London Borough of Brent, rated requires improvement
  • County Durham, rated good
  • Derby City Council, rated requires improvement
  • Derbyshire County Council, rated good
  • Hertfordshire County Council, rated good

The reports look at 9 areas spread across 4 themes to check how well the authority is meeting their responsibilities. Each area is given a score out of 1 to 4. A score of 1 is given when evidence shows significant shortfalls for this area, and 4 when evidence shows an exceptional standard is being met.

 

Prescription drugs

Looking at the support adult social care services receive on the safe management of medicines

We commissioned research company Ipsos to look at what support adult social care providers receive to make sure medicines are managed safely. We also asked them to look at how the support impacts the quality of care providers are able to deliver.

The research found that adult social care services have access to a wide range of different types of medicines support from a variety of sources, but that not all care providers receive support from community pharmacy or other healthcare professionals.

Providers also told the researchers that further support would be welcomed in the form of training, consistent advice and guidance and easier contact with pharmacies and healthcare professionals.

This work was carried out as part of our research and evaluation programme. The programme helps us:

  • understand what makes a good service and how we can help providers improve
  • become a smarter and more flexible regulator
  • check and understand our impact

We share what we find. This is to help drive improvement in health and care and make sure all parts of the system are using the same evidence base.

 

CQC logo

Annual report and accounts published

Our Annual report and accounts (ARA) look at our progress and performance during 2022 to 2023. 

The first part of the report looks at the work that we've done, progress towards our objectives and targets, and our impact as a regulator.

The report also gives an overview of the funding we receive, where our expenditure is incurred and how we aim to demonstrate value for money.

 

Frimley Park Hospital nurses

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