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Newsletter Our monthly update for everyone interested in health and social care |
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November's coronavirus insight report Our COVID-19 Insight reports highlight the coronavirus-related pressures faced by the services we regulate. This month's report looks at our survey of hospital inpatients during the first wave of the pandemic, as well as good practice around how care homes managed infection prevention and control. We also share the latest data, including outbreaks and staff absences in homecare services, numbers of deaths of people detained under the Mental Health Act, numbers of deaths of people with a learning disability, and breakdown of deaths by ethnicity.. Read issue 5 of our COVID-19 Insight report |
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Community mental health survey: Find the results for your local trust We asked over 17,000 people who received NHS community mental health services about their experiences of care during the previous 12 months. We found that people consistently reported poor experiences, with few positive results. We also found disparity in the experiences of different groups of people, especially among respondents with different diagnoses. But there were some areas where the majority of people reported good experiences. Responses to questions around organising care were positive, as were questions around respect and dignity. See the survey results for your local trust Find out more about the community mental health survey |
Monitoring the Mental Health Act in 2019/20: how services responded to the pandemic Monitoring the Mental Health Act is our annual report on the use of the Mental Health Act (MHA). It looks at how providers are caring for patients, and whether patients' rights are being protected. This year's report puts a specific focus on the impact that the coronavirus (COVID-19) pandemic has had on patients detained under the MHA, and on the services that care for and treat them. The report shares learning from the initial stages of the pandemic to help providers, mental health care staff, system stakeholders and policy makers apply best practice as quickly as possible in the current wave of coronavirus and any future resurgence. Read this year's Monitoring the Mental Health Act report |
Join us! Work for CQC Some of our current vacancies: Mental Health & Community Health Services Inspector, South Home based Lead Data Modeller London, Leeds or Newcastle National Professional Advisor (Surgery) Home based Director of Technology Home based Benefits include generous leave entitlement, NHS or Nest pension schemes and a wide range of employee discounts. Browse our current vacancies Employee benefits |
Our offices remain closed please do not send post All of our offices are closed and our staff are working from home. This means that we are not able to receive post. If you need to contact us, you should do it online or by phone. Find out how to contact us If you work for a health or social care service, do not send completed notification forms, including notifications of deaths, to us by post. These should be emailed toHSCA_notifications@cqc.org.uk. If we have to issue a formal notice, we will contact the provider by phone to discuss. Providers are also reminded of their duty of care to people using their services. For those detained under the Mental Health Act, this may mean supporting people to access the internet or make phone calls if they ask to contact us. |
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