This year's State of Care published, our new Chief Executive, the reviews by Dr Penny Dash and Prof. Sir Mike Richards, and more.
care quality commission

The independent regulator of health and social care in England

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Our response to reviews by Dr Penny Dash and Professor Sir Mike Richards

Earlier this month we welcomed the publication of 2 important reviews that will help to set the future direction for CQC: the final report of Dr Penny Dash’s review and the first report of the independent review by Professor Sir Mike Richards.

We have accepted the high-level recommendations of both reports, which identify serious organisational failings, and we are taking rapid action in response.

We have committed to:

  • Align the organisation around sector expertise by appointing at least 3 chief inspectors to lead on regulation and improvement of hospitals, primary care, and adult social care services. Consideration will also be given to whether a fourth chief inspector is needed to lead on regulation and improvement of mental health services
  • Modify the current assessment framework to make it simpler and ensure it is relevant to each sector.
  • Ensure we have the right systems and tools in place to support our regulatory activity.
  • Improve the experience for providers registering with us.

Ian Dilks, Chair of CQC, said:

“Both reviews have reaffirmed the support for a robust health and care regulator and recognised the dedication and experience of CQC staff. We are committed to rebuilding trust in CQC’s regulation and are taking action to make sure we have the right structure, processes, and technology in place to help us fulfil our vital role of helping people get good care and supporting providers to improve.”

 

CQC hospital inspection

Join us! Work for CQC

CQC staff have a wide range of skills and work across many disciplines.

Find out about roles within CQC, Healthwatch England and the Office of the National Guardian.

Current vacancies include:

  • National Professional Advisor - Mental Health Team
  • Specialist Advisor - Local Authority Assessments
  • Policy Manager (Human Tissue Authority)
  • Second Opinion Appointed Doctor (SOAD)

Benefits include generous leave entitlement, NHS or Nest pension schemes and a wide range of employee discounts.

Most roles offer flexible locations with the choice to be home-based. See the individual job listings for more information.

 

Share for Better Care campaign image

Your voice matters: Join our Share for Better Care webinar

Hearing about the experiences of the public helps health and social care services learn from what is working and identify what needs improvement.

But only some people know how to speak up about their care. Health and care services could also be better at telling people how they can give feedback, and explaining why this matters.

The Patients Association are hosting a webinar on Wednesday, 6 November, from 10 am – 11 am, to discuss these issues.

Join us, Healthwatch England, and the Patients Association to:

  • Hear about the campaign to support more people having their say on health and care services
  • Understand the barriers that exist to giving feedback, and potential solutions
  • Listen to patients explain first-hand their experience of providing feedback and how this improved their care
  • Look at the current ways people provide feedback, and discuss what more can be done to make sure patients' voices are heard.

The webinar is free, and will be hosted on Zoom.

 

Sir Julian Hartley

Sir Julian Hartley announced as our new Chief Executive

Sir Julian Hartley, currently Chief Executive of NHS Providers, will be appointed as CQC's new Chief Executive.

Ian Dilks, Chair of CQC, said:  "I am very happy that CQC will make such a strong appointment to the role of Chief Executive. Sir Julian was chosen from an outstanding field for his significant leadership experience and his experience of contributing to developments in the wider health and social care landscapes. 

Sir Julian said:

"I am delighted to be joining CQC at a time when effective regulation which supports improvement across the health and care sector and good, safe care for people who use services has never been more important.  

"I have spent my career in the NHS and I will do my utmost to bring all I have learned to serve people who use services and to work with CQC staff and with providers to deliver high quality regulation which drives improvement across the health and care system."

Sir Julian's start date is yet to be confirmed. The selection process for Sir Julian's recruitment was led by CQC's Chair with the involvement of the non-executive members of CQC's Board, following open competition.

 

Frimley Park Hospital nurses

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