Typically, recommendations for external peer review (EPR) arise from peer review committees that are faced with issues they can't resolve-lack of specialty expertise, conflicts of interest and other potential legal or credibility issues.

CMS surveyors could be on your doorstep tomorrow if you have faced a complaint in the last two months that did not involve an immediate jeopardy to patients, staff, or visitors.

We have two upcoming events to provide you with engaging education, training, and opportunities to network with your peers from across the country in-person or virtually

This April, join us for the NPE & CRC Virtual Experience, a four-day event that brings together the best of two favorite events: The National Provider Enrollment Forum and the Credentialing Resource Center Symposium. This virtual event provides a dive into the complex processes involved in credentialing, privileging, peer review, and enrollment with expert guidance and best practices.

Then in September, join us in Nashville for the return of our National Provider Enrollment Forum 2021. Experienced veterans in the field as well as top industry experts will offer best practices and tips for developing and sustaining successful processes. This year's forum includes a dedicated credentialing track, making it the perfect event for provider enrollment professionals, enrollment managers, and credentialing specialists.

Expect accrediting organizations (AO) to get even tough-er on problems found within the physical environment after yet another critical CMS report to Congress about the agency’s oversight of AOs.

CRC members can peruse all of the online articles from the March 2021 issues of CRCJ and MSB—as well as full-color PDFs—here:

• CRCJ
• MSB

To access the relevant full-issue PDF, select "DOWNLOAD FULL ISSUE" at the top of the page.

As a reminder, we are transitioning to online-only delivery of CRCJ and MSB content and discontinuing the monthly PDF round ups next month. For more information, click here.