Hiring has become much more critical with the reduction in the staff pipeline. At the same time many practices look to only hire experienced staff to fill in gaps and replace people who leave. There is a way to become more effective with who you hire and how to bring people up within your firm.
Clients will want to use you when you become their trusted advisor and they think of calling you before they do anything that might impact their business, financial security or growth.
Many services can be marketed to new clients as well as to existing clients. Once you begin adding services to your clientele, more develop, reinforcing your relationships and earning more.
When someone leaves, they need to be replaced and with that comes orientation, training, introduction to your systems and procedures and to your culture.