The good, bad and ugly about fast money
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NEW RESEARCH REPORT NOW AVAILABLE

THE FUTURE OF FINANCIAL SERVICES 2021

The good, bad and ugly about fast money

The speed of money movement represents the future - success for those who deliver, challenges for those who don't.

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Influenced by expanding digital technologies, consumers are increasingly expecting fast money movement in all parts of their financial lives.

If everything works quickly, a customer will hardly notice, and will be more willing to conduct repeat business with the institution. Yet, if things don’t, not only is a customer disappointed, but it also opens the door for a rival.

This report analyzes the impact of what happens when financial organizations meet consumer expectations on fast money movement and the potential threats on the horizon from increased consumers demands.

This in-depth Future of Financial Services Report covers:

  • How consumer willingness to continue to do business with an institution varies by transaction type and money movement.
  • The percentage of consumers that are willing to take extra steps to authenticate their identity when transferring money to mitigate fraud.

  • Which type of consumer is the most likely to abandon a transaction because of a slow speed of money.

  • The potential threat that widespread adoption of P2P money transfer services is creating to existing financial institutions.

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