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Fraud Strategy

X-Ray Data Vision: How Being On Top Of Fraud Drives Top-Of-Wallet
 

How can payments and financial industry players balance what consumers need (security) with what they want (convenience) so that they don’t flee to the competition. CA Technologies shared insights from new research on how being on top of fraud means staying top-of-wallet in an increasingly FinTech-dominated field.

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ISVs

Why ISV Partnerships Loom Large In 2018
 

It’s not all about the technology. As merchants and independent software vendors examine their payments acceptance roadmaps, sometimes teamwork is necessary when it comes to reaching end customers. Change may be the only constant in payments, but First American Payment Systems’ EVP Bill Lodes tells PYMNTS that 2018 will see software firms linking up with payments experts to embrace digital wallets and peer-to-peer payments.
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Facial Recognition

The Face Of The Future: CaliBurger Introduces Face Ordering
 

Global QSR chain CaliBurger has a facial recognition kiosk for customers, but it’s not for payments — or at least, not yet. That feature is coming in early 2018, according to Cali Group CEO John Miller. Instead, the company started by using artificial intelligence to recognize customers and call up their profiles, including past orders and earned loyalty points. Here’s why Miller believes these kiosks could go the same way as the ones in airports, from skepticism to acceptance — and why Karen Webster agrees.

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TRENDING: Credit Unions Step In To Help California Wildfire Victims
 

When wildfires ravaged Northern Calif., FIs were the last place most would have expected to find help. But according to Erin Mendez, CEO of Patelco Credit Union, when property or even human lives are destroyed, credit unions mobilize to help members pick up the pieces through financial relief and charitable endeavors. In the latest PYMNTS Credit Union Tracker™, powered by CO-OP Financial Services, Mendez discusses Patelco’s efforts to help members rebuild their lives. Plus, find the latest credit union trends, inside the Tracker.

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