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Octopus Energy on what makes a customer-centric culture

Octopus Energy CEO Greg Jackson and CMO Rebecca Dibb-Simkin explained to audiences at Festival of Marketing how the business stays as connected to its customers now as it did when it started out nearly 10 years ago.
 
neil perkin
Everything is shoppable; + the latest on AI insight and agents: Register now

Register now for our Digital Shift webinar, October 24, as we look at some of the more cutting-edge and innovative examples of commerce activation from the last quarter. We'll also be looking at LLMs for customer insight and research, and the increasing sophistication of AI agents.
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Upcoming Events
The Marketing Capability Leaders Forum - 2025

January 23rd, Waterloo, London, 9am GMT

At Econsultancy HQ, we’ll be hosting our Q1 meet-up for senior leaders in marketing and ecommerce. You’ll hear from a panel of marketing leaders as they reveal how they have navigated transformation, placing capability at the heart of their strategies.

Please note, the forum is invite-only, so registrations are subject to approval.
Digital Shift: AI insight and research, + 'everything is shoppable' 

October 24th, 9am and 4pm BST

Join Econsultancy’s Digital Shift webinar hosted by industry expert Neil Perkin.
View all events
Featured Report
Winning the Race for Digital Skills: The New Best Practices of Effective Learning

By providing the right opportunities framed in the right way, everyone in the organisation can become part of a learning organism, adapting to the environment and remaining competitive, no matter how conditions change.
More report downloads
Featured E-Learning Plan
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Optimising the Retail Media Opportunity

Part of the Ecommerce channel, this learning plan, includes three courses and a scenario-based assessment.
  • Course 1: Approaching Retail Media Ad Investment
  • Course 2: Activating Retail Media Sponsored Product Ads
  • Course 3: Activating Retail Media Product Display Ads
  • Assessment: Test your Retail Media Learning
Econsultancy Training
 
   
Contact us
Econsultancy London
Floor 14, 10 York road,
London, SE1 7ND, UK
 ‌ +44 20 7970 4322
 ‌  Econsultancy New York
205 Hudson Street, 7th Floor
New York 10013, United States
 ‌ 929 577 9564
 
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Econsultancy Pulse is a round up of the latest action in the world of marketing and ecommerce.
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