| How QSRs Can Satisfy Customers Appetite For Innovation When it comes to QSR dining, consumers have a taste for innovation â and chains of all sizes are working overtime to tap into a favored formula. The problem, Bypass Chief Innovation Officer Geoff Johnson tells Karen Webster, is that brands are facing difficulty figuring out what to put on their digital services menus and how to use data to build the consistently convenient experiences for which consumers are looking. |
| Boost Launches Dynamic Interchange Rates To Push B2B Card Acceptance With suppliers balking at interchange fees, B2B card acceptance has always been low. Boost Payment Solutions is hoping to find a buyer-supplier middle ground with the launch of its new payment platform that applies rules-based, dynamic interchange pricing to commercial card payments. In an interview with Karen Webster, Boost CEO Dean Leavitt discusses the rollout, and why innovation can address age-old pricing and process inefficiencies. |
| Why Digital ID Is A Sports-Gambling Sure Bet Following a recent Supreme Court decision, states can now offer legal gambling, including via the web. However, what will it take to keep the industry, and its anticipated billions of dollars of annual betting, fraud-free? Jumio CPO Philipp Pointner talks with PYMNTS about best practices, the role of digital ID and biometrics in authentication, and what might be next for credit card companies contemplating their next moves in the space. |
| | Retail Innovation Readiness Index™ | | NEW DATA: Why Two-Thirds Of Small Merchants Struggle To Innovate From perfecting customer loyalty to adopting new payment solutions, small merchants must innovate. Yet, only 34 percent of these businesses say they are ready to do so. Whatâs holding them back? In the inaugural Retail Innovation Readiness Index, PYMNTS polls 400 small- to mid-sized retailers to gauge what's holding back innovation at the physical point of sale and what they must do to gain a competitive edge. |
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