At the conclusion of this program, participants will be able to:

• Perform a quick self-assessment of their occurrence reporting and Problem Identification and Resolution (PIR) process
• Understand the overall process flow for dealing with occurrences and events
• Develop a strategy to manage their reporting volume
• Understand the importance of effective and timely screening
• Establish a Graded Approach for analysis
• Move from “Problem Identification” to real, cost-effective “Resolution” by understanding good corrective actions
• Demonstrate to their leadership the tangible safety and economic value of a good PIR process

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MAGNET(TM), MAGNET RECOGNITION PROGRAM(R), and ANCC MAGNET RECOGNITION(R) are trademarks of the American Nurses Credentialing Center (ANCC). The products and services of HCPro are neither sponsored nor endorsed by the ANCC. The acronym "MRP" is not a trademark of HCPro or its parent company. HCPro is not affiliated in any way with The Joint Commission, which owns the JCAHO and Joint Commission trademarks, the Accreditation Council for Graduate Medical Education, which owns the ACGME trademark, or the Accreditation Association for Ambulatory Health Care (AAAHC). HCPro is not affiliated in any way with the Institute for Healthcare Improvement (IHI).