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NN/g Newsletter
New Articles

Open-Ended vs. Closed Questions in User Research

 

Maria Rosala · 8 min read

 

Open-ended questions result in deeper insights. Closed questions provide clarification and detail, but no unexpected insights.

 

Mental Models

 

Megan Chan and Jakob Nielsen · 12 min read

 

What users believe they know about a user interface impacts how they use it. Mismatched mental models are common, especially with designs that try something new.

 


New Videos

🎥 UX Prototyping: 5 Factors for Selecting the Right Tool

 

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Choosing the right prototyping tool can be difficult among the many options available. There are 5 key factors to consider when selecting the best fit for your project or team: project type and goals, cost, tool capabilities, learnability and ease of use, and stakeholder buy-in.
 

🎥 UX Resumes for Students and Graduates: Guidelines and Tips

 

Evan Sunwall · 5 min video

Sometimes UX students and graduates struggle to create their resumes. Learn which content to prioritize and how to convey it to persuade UX hiring managers and successfully start your UX career.
 

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