Outdated technology is the main reason insurance brokers are currently struggling with customer service, at a time when insurance brokers have never been in more demand, a new research report by insurance technology company JAVLN has found.



Australian telco Mate has deployed SourseAI’s decision intelligence platform to gain insights into its subscribers, build trust and loyalty, and achieve growth.

An international team of astronomers, led by Dr Marcin Glowacki from the Curtin University node of the International Centre for Radio Astronomy Research (ICRAR) in Western Australia, has discovered 49 new gas-rich galaxies using the MeerKAT radio telescope in South Africa.

Australian artificial intelligence start-up Intellisoftware has unveiled a new wide-ranging strategic partnership with the Australian Revenue Management Association (ARMA) - a peak industry body active in the hospitality and tourism sectors focused on “elevating the standards of revenue and yield management and driving continuous growth in professional skills, knowledge and innovation”.

iven ANZ solution architect Michael Coates explains what prudential standard CPS 230 is about, what it means for APRA-regulated entities, and how Aiven can help companies ensure their data is safe from single-supplier failure risk to give you continued operations during periods of risk and disruption.

And as always there's plenty more today, so for all the news please visit www.itwire.com.

Josh Martinez, newsletter editor, iTWire

HELPFUL LINKS