Wednesday Update Greetings from Black Hat USA Conference: Our sister site, MSSP Alert, is blogging live from the Black Hat USA Conference today (Wednesday) and Thursday. Check that live blog link for ongoing coverage both days. Our meeting lineup includes a range of MSSPs, cybersecurity pros, and even the U.S. Department of Homeland Security — which is demonstrating these 10 cybersecurity tools and technologies at the conference. Top 100 Vertical Market MSPs: You’ll find the 2017 honorees here. TODAY’S LINEUP Updates: Cloudian, Commvault, CompTIA, CTERA Networks, Datos IO, Evolphin, Intacct, Komprise, Ninja MSP, Rubrik, Synnex, Veritas, VIPRE Security & Webroot.
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The importance of trust is immeasurable for MSPs because you deal with clients' data. It's about personal trust -- and brand trust. Ty Trumbull explains.
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Service Leadership Inc. benchmarking research reveals some intriguing profitability, growth and performance figures for Continuum's MSP partners.
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Multi-language support could become the norm on service desks, according to HDI and Lionbridge research. Can small MSPs & VARs keep up?
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How to optimize your sales prospecting and marketing messages to engage potential customers -- instead of chasing them away. Kendra Lee explains.
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SAP North America taps Concur veterans Eric Friedrichsen & Marc Monday for cloud-first SMB channel push. Sungard AS veteran Cristina Greysman also onboard.
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Both the MSP automation software you use & solutions you sell could be out of alignment. Intronis MSP Solutions by Barrcuda explains the problems & fixes.
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Updates: 42Gears, Abacode, Atera, NOVA iT Group, PARX Werk, Persistent Systems, Proficio, Qualys, SAP North America, ScanSource, Splunk, Webroot & more.
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Oracle (ORCL) expands hybrid cloud and associated managed services directly into customers' on-premises data centers.
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Freshworks, maker of Freshdesk, acquires a chatbot solution. It's the latest in the growing trend toward service desk chatbots.
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SolarWinds MSP Manager mobile app enhancements for Google Android and Apple iPhone iOS devices improves ticket management and more for MSPs.
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Traditional antivirus offers only basic protection but advanced machine learning helps defend against zero-day attacks, ransomware & other threats.
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