As businesses have had to shift their goals and initiatives due to the COVID-19 pandemic, the way vendors communicate with buyers has also drastically changed. In-person communication has been stripped from the purchase process and IT decision-makers are having to seek out alternate methods.

Share your insight into the content types that tech decision-makers rely on today, expectations from an IT vendor, and overall content consumption preferences in IDG’s 2021 Customer Engagement research.

Your answers are confidential and will be reported only in combination with those of other survey respondents. As a thank you for completing the survey, you will receive a copy of the executive summary once completed in early 2021.

Thank you for your time and participation – we value your expertise and insight!