Dear Healthcare Leader,

Nurses, who have close and frequent contact with patients and who traditionally emphasize patient-centered care, are in an excellent position to be the driving force of patient engagement. RNs are the best asset organizations have to help create environments where healthcare providers and patients act as partners and work together to improve patient care.

Patient engagement has the potential to improve patient outcomes, patient safety, and the quality and cost of care. It also has the potential to reduce readmissions and increase revenue across the continuum.

Patewood Memorial Hospital, Greenville, NC, used this knowledge to empower nurses, which led to increases in HCAHPS scores, expanded nurse-to-nurse and nurse-to-patient communication, establishment of patient-centered care goals, and improved staff engagement. Hear from the Nurse Leaders at Patewood as they detail their strategies, challenges and successes along their journey to strengthen patient engagement at the organization.

Learn more and register here.
 
Thank you,
 
Jennifer Thew
Senior Editor, Nursing
HealthLeaders Media