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Could your patient access department be limiting your reimbursement? |
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Patient access staff are often the first hospital staff members who interact with patients. Therefore, they're the first, and extremely vital, layer ensuring the integrity of patient data they collect. This data can have an effect not only on reimbursement but also denials, discharges, and more. To make matters worse, the high turnover in this department can make it difficult for managers and directors to get patient access operating successfully and efficiently. The Complete Patient Access Handbook provides insider information on how to take your patient access training to the next level. This resource outlines specific tactics and strategies for developing a patient access staff training program, including best practices for mentoring and incentivizing patient access staff, as well as tips for holding staff meetings and ensuring employee satisfaction. Through effective training, you’ll give your patient access staff the tools they need to succeed in their role—and the whole facility will benefit! |
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