Happy Monday!

Today we have Drew Burns, Principal Product Marketing Manager at Adobe, highlighting best practices and tips for personalization for marketers trying to navigate this new time.

Customers and employees alike want information quickly, especially during a pandemic. Progress’ Sebastian Witalec and Rob Lauer break down what goes into building an effective chatbot and the value they hold.

And in our latest key insights article, we have highlights from the AI in Marketing Summit, advertising as the focal point for the big picture, juice that lies in the data, and insights to master marketing.