Consumers and small businesses made 14,671 phone and Internet complaints between October and December 2023, an increase of 13.4 percent compared to the previous quarter, but a 17.9 percent decrease compared to the same time last year, according to the latest data from the Telecommunications Industry Ombudsman (TIO).



Chinese vendor Oppo has released the A18, another in its low-budget smartphone line, with the model available for $219 from a number of outlets.

Telstra is expanding two in-house developed generative AI solutions following ‘promising pilots’ with frontline team members, enabling faster and more successful interactions with customers.

Security firm Malwarebytes has been one of the few companies or individuals that refused to swallow a bogus report about three million smart toothbrushes being used in a DDoS attack.

Rapid shifts in the cyber security landscape and new techniques adopted by attackers attempting to sidestep traditional defences are revealed in the 2023 End of Year threat report from Cyber security artificial intelligence provider Darktrace.

The Aston Martin Aramco Formula One Team and NetApp, the intelligent data infrastructure company, have announced the renewal of their partnership, designating NetApp as the team’s Global Data Infrastructure Partner.

And as always there's plenty more today, so for all the news please visit www.itwire.com.

Josh Martinez, newsletter editor, iTWire



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