Tuesday, August 8, 2017

Leadership Insights

Burnout increasing at safety net community health centers

A survey of physicians and nurses at federally qualified health centers across the nation finds increasing dissatisfaction with work conditions. Researchers at the RAND Corporation surveyed clinicians and staff from 296 federally qualified health centers in both 2013 and 2014 about their work conditions. A total of 564 physicians, nurses, and staff members completed both surveys.

Heard this week

 

New Content: Members Only

Burnout: A pragmatic approach for medical staff leaders, Part 1: What’s going on here?
 Published 8/7/17

If you believe half of what you read, just north of 50% of physicians nationwide, on average, are suffering from burnout. When they hear this, many medical staff leaders react by saying there is probably some burnout in their facilities, but it is not that high. Others react by saying that burnout is an awful term that has become hackneyed and overused. Some go so far as to say it does not exist, claiming physicians just need to suck it up and soldier on.

 

CRC Announcements

Apply to the 2018 CRC Contests!

The 2018 CRC Symposium Case Study Competition and the 2018 CRC Achievement Awards are two application-based contests that showcase excellence in the medical staff services and leadership fields. Winners, who will be selected by a panel of esteemed industry experts, will receive free admission to and recognition at the 2018 CRC Symposium in Las Vegas, Nevada.

Take our poll: A dedicated customer service program

Would your organization support your department’s development of a dedicated customer service program and provide necessary resources? Take our new poll and let us know. You must be signed in with your free or paid CRC account to participate.

For more information about prioritizing customer service, read this MSP's Voice by Leslie Cox, BS, MHA, CPMSM, CPCS, and order our on-demand webinar, Credentialing Case Study: How Banner Health CVO Streamlined Workflows and Improved Customer Satisfaction.

Need to connect with high-quality candidates? HCPro's Career Center can help!

Post your open jobs in front of the most qualified group of professionals in the industry: jobs.hcpro.com.

Use coupon code QualityCandidates for 25% off any product!

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978-624-4594
 

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Product Spotlight

Bylaws serve as the governing documents of the medical staff. Bylaws must meet the hospital’s accreditor’s standards, state and federal regulations, and the needs of the hospital’s medical staff. The Guide to Medical Staff Bylaws offers tips for writing bylaws and actual sample language that complies with Joint Commission, DNV, HFAP, and/or CMS standards. Mary J. Hoppa, MD, MBA, offers guidance on implementing accreditor’s standards and advice on getting physicians to buy into the importance of following medical staff bylaws. This guide goes beyond just providing sample language; it explains the importance of the bylaw and what it means for your organization to ensure compliance.

Click here to order your copy!

 

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