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White Paper: Genesys Telecommunications Laboratories In this commissioned total economic impact study (TEI), Forrester Consulting examines the PureCloud platform-costs to deploy, benefits, risks associated and return on investment. Forrester interviewed customers across North America, Europe and Asia Pacific with years of experience using the PureCloud platform-to give you a comprehensive framework for evaluating this cloud-based omnichannel contact center solution. Read More ▶ |
Windows Server 2019 upgrades enable greater scalability and more reliable recovery from outages for Shielded Virtual Machines. Read More ▶ |
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Turn your appliances on/off remotely from your mobile device, or with your voice via Alexa. Or automate with a schedule. The plug also monitors and helps control energy usage, and the slow drain that occurs even when devices aren't in use. Read More ▶ |
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Underwater data centers like Microsoft's Project Natick offer the benefit of free water cooling, plus they bring the ultimate in edge computing. Read More ▶ |
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Qualcomm is preparing to lay off almost 280 employees, most of which are in the data center group. Read More ▶ |
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Here are the building blocks of successful enterprise internet of things deployment, plus details about AWS IoT and IoT 1-Click, Cisco Jasper, Azure IoT, IBM Watson IoT and Google Cloud IoT Core. Read More ▶ |
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To better manage remote networks, in-office networks and WANs, network engineers must think of the end-to-end network. Aruba’s SD-Branch solution helps them do that. Read More ▶ |
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When designing networks and deploying gear for the Industrial Internet of Things, it's important to bring in members of operational technology teams to make sure business goals are met. Read More ▶ |
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Safeguard yourself against snoops, and access blocked content with this no-log VPN service. NordVPN is just $2.75 per month for 3 years, if you sign up right now. Read More ▶ |
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There are a lot of control sequences available on Linux systems -- maybe even some you've never used Read More ▶ |
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White Paper: Genesys Telecommunications Laboratories Easily compare the leading contact center solution vendors in the Ovum Decision Matrix: Selecting a Multichannel Cloud Contact Center Solution, 2017-18, based on their ability to offer full voice call routing and multichannel customer service in the cloud. Learn why Genesys has been positioned as a leader who has solutions for businesses of all sizes and in all industries around the world. Read More ▶ |
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