June 11, 2020
Nathan Rogers, SVP/CIO at SAIC, joins Maryfran Johnson for this CIO Leadership Live interview, which is jointly produced by CIO.com and the CIO Executive Council. Listen as they discuss the future of work, and diversity and inclusion initiatives. Read more â¶
14 IT certifications that will survive and thrive in the pandemic
New CIO appointments, June 2020
14 technology winners and losers, post-COVID-19
AWS certifications: Validate your skills with Amazonâs cloud
COVID-19 crisis accelerates rise of virtual call centers
The state of cloud computing in 2020
At T-Mobile, AI plays supporting role for customer service reps
Reskilling IT for the cloud
Q&A: Box CEO Aaron Levie looks at the future of remote work
These tech certifications not only have high value now, but employers will continue to value them as the coronavirus continues. Read more â¶
Find up-to-date news about executives who have been recently hired or promoted into a new chief information officer or chief technical officer role. Read more â¶
The coronavirus crisis has shaken up business as usual, with some IT strategies and tools rising to the occasion and others in line for a rethink or tough recovery post-pandemic. Read more â¶
Looking to certify your cloud skills or wondering if AWS certifications are worth it? Hereâs a breakdown to help you find the right AWS certification for you. Read more â¶
Call center operations have increasingly gone remote, but the pandemic has accelerated the WFH CX support trend, as IT leaders at T-Mobile and American Express attest. Read more â¶
As cloud adoption hits another growth spurt, companies are discovering the power of mixing and matching cloud services into solutions that address almost any business need Read more â¶
AI software assists T-Mobile call center representatives accommodating customers, an approach CIO Cody Sanford says is designed to reduce exposing customers to automated service. Read more â¶
To succeed in transitioning to the cloud, CIOs are re-inventing their IT teams to be agile and cross-functional, equipped with new skills, new roles, and a highly adaptive mindset. Read more â¶
Once a company focused on cloud-based file-sharing, Box now offers features to support remote productivity and teamwork. CEO Aaron Levie talks about his company's evolution â and how the workplace continues to change. Read more â¶
