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October 25, 2021
Everybody has an opinion. The problem is, some opinions simply arenât worth listening to. Read more â¶
Discover how we continue to be recognized as a Leaderâyear after year. And just imagine what you could do with NICE CXone in your corner. Build relationships that last with CX that's second to noneâwith NICE CXone, we believe the most complete, all-in-one cloud contact center platform on the market.
A Scrum master certification can prove you have the knowledge and competency to lead agile teams successfully.
CIOs are struggling for work-life balance now more than ever, but itâs harder than it sounds.
Delivering nearly 25 million packages daily across 220 countries and territories, UPS operates the world's most extensive integrated smart logistics network. UPSâs Harmonized Enterprise Analytics Tool (HEAT) is a business intelligence platform that leverages advanced predictive analytics, machine learning algorithms, and one billion data points to provide the most precise forecast of package movement through all modes of transportation in its network. The project earned Chief Information and Engineering Officer Juan Perez a 2021 CIO 100 award for technology innovation. Tune in for his tips on creating new insights, improving operational efficiencies, and providing better customer visibility. Watch now!
Talent is your biggest asset, and while youâll never eliminate employee turnover, the following strategies can help you keep your best.
Your resume is very likely to face off with an applicant tracking system before it reaches the desk of any human recruiter. Hereâs how to prepare your resume to advance to the next stage.
Negotiation skills are fast becoming a CIO imperative. Hereâs how to turn a single, initial purchase into a mutually beneficial, long-term vendor partnership.