InformationWeek In Review
Customer Experience Conundrum; The Right Way to Use AI in QA; Network Metrics to Drive Goals

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InformationWeek Week in review
January 10, 2025

Hottest Places to Find a Tech Job
What Could Less Regulation Mean for AI?
The incoming Trump administration could bring major changes for the AI industry.

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TOP STORIES


Why So Many Customer Experiences Are Mediocre at Best

Companies are convinced they offer great customer experiences, but quite often, customers think otherwise. It isn’t easy, but it is doable.
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AI-Driven Quality Assurance: Why Everyone Gets It Wrong

AI in quality assurance isn’t a magic solution, but we’ve learned how to leverage generative AI to enhance productivity and improve efficiency, despite some challenges.
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The Network Metrics That Really Matter

Every network leader seeks fast and reliable performance. Network metrics provide the insights necessary to achieve those goals.
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Nation-State Threats Persist with Information Breach of US Treasury
China’s cyber intrusions continue to dog the United States with a recent attack that compromised the US Department of the Treasury. Read More
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9 Ways Cloud Makes Companies More Competitive
Organizations continue to move deeper into the cloud, but only some of them are realizing a competitive advantage. Here’s why and how. Read More
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10 Hottest AI Jobs
The artificial intelligence boom has led to a hiring explosion for these 10 types of roles. Read More
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9 Future of Work Concepts That Need More Attention
Future of work concepts continue to evolve with circumstances and technological innovation. Here's a look at several. Read More
InformationWeek Week in review
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