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Beyond CAHPS: A Guide for Achieving Patient- and Family-Centered Care

This book gives healthcare providers the knowledge to construct a top-notch patient experience and guides them through setting up an effective patient-centered care structure throughout their organization

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Beyond Root Cause Analysis: Building an Effective Program

Risk managers, quality professionals, nursing leadership, oversight committees, and senior leadership can learn to understand the best approach to adverse events, figure out what caused them, and implement realistic improvements.

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The CMS Restraint Training Requirements Handbook (Pack of 10)

A perfect resource for your staff to reference on the go, the handbook covers everything they need to ensure they have the knowledge to safely use restraint and seclusion and follow all the CMS guidelines.

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MAGNET(TM), MAGNET RECOGNITION PROGRAM(R), and ANCC MAGNET RECOGNITION(R) are trademarks of the American Nurses Credentialing Center (ANCC). The products and services of HCPro are neither sponsored nor endorsed by the ANCC. The acronym "MRP" is not a trademark of HCPro or its parent company. HCPro is not affiliated in any way with The Joint Commission, which owns the JCAHO and Joint Commission trademarks, the Accreditation Council for Graduate Medical Education, which owns the ACGME trademark, or the Accreditation Association for Ambulatory Health Care (AAAHC). HCPro is not affiliated in any way with the Institute for Healthcare Improvement (IHI).