In preparation for performance conversations, consider developing a formal training program for medical staff leaders, particularly for those who haven’t yet had the experience of delivering feedback. Create a concise and relevant curriculum that incorporates classes with both clinical and business leaders at the organization. Consider combining or modifying existing leadership development programs by tailoring them for practitioners. 

Nearly 37,000 future physician residents found their training homes for the next several years. The National Resident Matching Program (NRMP) conducted its annual Match Day on March 17. Match Day is when domestic and international medical school students and graduates learn in which U.S. residency programs they will train.

As the COVID-19 pandemic enters its third year, retaining healthcare staff has grown increasingly difficult. Between the high workload and burnout, many healthcare employees have either left or are thinking about leaving the field. Healthcare organizations need to look at their safety culture to help keep staff from leaving their organizations, says Anne Marie Benedicto, vice president of the Joint Commission Center for Transforming Healthcare. By listening to employees and responding to their needs, an organization can both improve safety and keep its employees satisfied.

The following is part 2 from the live Q&A session of the 2021 National Provider Enrollment Virtual Event with experts Stacy Brklacich, JD, legal counsel at Integris Health System; LaShawna Brown, CPMSM, CPCS, credentialing manager at CommunityCare Managed Healthcare Plans of Oklahoma and founder of On A Mission Credentialing; and David J. Zetter, PHR, SHRM-CP, CHCC, CPCO, CPC, COC, PCS, FCS, CHBC, CMUP, PESC, CMAP, CMAPA, CMMP, CMHP, founder and president of Zetter HealthCare Management Consultants. They answered questions regarding release of information forms, tips for using CAQH, and how to build relationships with payers.