| Preventing Emergency Department Violence | This book provides healthcare personnel and security professionals with guidance for how to deal with violent patients and visitors, active shooters, uncooperative behavioral health patients, and disruptive prisoners. This expert guide will help healthcare professionals recognize signs of violence, take steps to defuse tension, and respond appropriately. Expert author Lisa Pryse Terry, CHPA, CPP, offers real-life examples and tools to create staff training, and provides sample response protocols and emergency department design ideas to help readers develop plans and make improvements in their own facilities. |
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