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NN/g Newsletter
New Articles

Prompt Controls in GenAI Chatbots: 4 Main Uses and Best Practices

 

Feifei Liu · 11 min read

 

When following good practices, prompt controls can increase the discoverability of genAI chatbots’ features, offer inspiration, and minimize manual user input.

 

Tabs, Used Right

 

Evan Sunwall & Jakob Nielsen · 11 min read

 

Tabs are everywhere, but do you use them properly? Distinguish between types of tabs, design them for visual clarity, and structure their content for usability.

 

New Videos

🎥 Success Rate vs. Completion Rate

 

Tim Neusesser · 4 min video

Measure completion rate when users follow a linear process with a fixed number of steps; use success rate when there are multiple ways to accomplish a task.

🎥 Quantify the Business Impact of Your Design

 

Kim Salazar · 5 min video

Learn how to sell design recommendations to business stakeholders by quantifying the impact of design changes in business terms.

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