The healthcare industry continues to evolve, and many healthcare systems and hospitals are seeking opportunities to become more fully integrated and to achieve greater efficiencies among their various facilities, departments, and functions.

Representatives from The Joint Commission, URAC, DNV-GL, the Healthcare Facilities Accreditation Program (HFAP), and National Committee for Quality Assurance (NCQA) took the stage at the 2017 NAMSS Educational Conference & Exhibition to share what they have learned from the 2017 surveys and to tell audience members what standards changes they need to be aware of.

Sample credentials committee bylaws language

Advanced practice professionals (APP) can bring valuable insight to medical staff committee roles and reduce the pressure on physician leaders to take on more than they can chew. This free resource contains sample bylaws language related to a diverse credentials committee membership.

Recruiting has become big business for hospitals and group practices. Having said that, the most damaging communication breakdowns often occur between recruitment and credentialing staff, costing the hospital and the candidate time, money, and dignity. It is important that the recruiter and the medical staff services department work together to create a positive experience for everyone involved—especially when issues arise during the vetting process.

Published 10/26/17

Once driven exclusively by insurance carriers, provider enrollment features ever-more prominently in healthcare institutions’ service portfolios and under MSPs’ purviews. Of the nearly 1,000 respondents to the 2017 MSP Salary Survey, 22.3% work in departments that carry out both medical staff services and provider enrollment, and almost as many (22.2%) perform the latter function “frequently” or “very frequently” during their normal course of work.

Published 10/26/17

Beyond the functional similarities, provider enrollment and medical staff services also share unlikely career trajectories and challenges, as demonstrated by the write-in responses to the 2017 MSP Salary Survey highlighted in the following sections.

Published 10/26/17

Healthcare institutions seeking to execute efficient, high-caliber credentialing and enrollment processes must enlist high-performing professionals. All too often, however, there are no specific job eligibility criteria for provider enrollment positions other than the ability to type and follow instructions. These scant requirements stand in sharp contrast to the vital part that enrollment professionals play in the revenue cycle management process.

Published 10/26/17

Once driven exclusively by insurance carriers, provider enrollment features ever-more prominently in healthcare institutions’ service portfolios and under MSPs’ purviews. Of the nearly 1,000 respondents to the 2017 MSP Salary Survey, 22.3% work in departments that carry out both medical staff services and provider enrollment, and almost as many (22.2%) perform the latter function “frequently” or “very frequently” during their normal course of work.

Published 10/23/17

Mirror, mirror on the wall …

A front surface mirror is a special mirror where the reflective surface is above any backing. This is opposed to the conventional mirror where the reflective surface is behind another substrate such as glass or acrylic. Front surface mirrors are made for applications requiring a strict reflection without a ghosting effect as seen with a second surface mirror. In other words, what you see is truly what you get.

Your window into the professional experiences and opportunities of MSPs across the care continuum, career ladder, and compensation spectrum

The modern MSP’s influence spans more functions, facilities, and settings than ever before. Get unparalleled insight into the fast-moving field with the 2017 MSP Salary Survey Report.

Featuring comparative data from more than 3,600 responses collected over four years, this resource is jam-packed with professional statistics, expert input, and prescriptive guidance for leveraging survey findings in the trenches.

Use this report to:

• See how your experiences stack up against those of MSPs in similar professional circumstances
• Make the case for additional resources or compensation
• Educate stakeholders within and beyond the profession on the integral role MSPs play in patient safety, quality care, risk management, revenue cycle stability, and other essential healthcare functions
• Identify qualifications and next steps for advancing to a new position, relocating to a different credentialing environment, or gaining the competitive edge in an industry on the move

Click here to access this complimentary resource.

Attention all Credentialing Resource Center members:

Last October, CRC debuted a sleek new website, an assortment of upgraded and expanded benefits, and a weekly delivery model for analysis articles and other exclusive member resources. As we approach the one-year anniversary of our makeover, we want to know how the new and improved CRC is treating you and what we can do to make your experience even better.

Please take a few moments to complete our 2017 CRC Membership Feedback Survey. The survey closes on Friday, November 3.

As a thank you for sharing your valuable input, all respondents will receive a $40 digital gift card to use toward an HCPro medical staff book or webinar of their choice. Plus, one lucky survey taker will be chosen at random to receive a six-month upgrade to a Platinum Plus membership (or a six-month extension to his or her existing top-tier membership).

Only current Basic, Platinum, and Platinum Plus members of the Credentialing Resource Center are eligible to take this survey. Please log in to the CRC site with your membership credentials to view this full post and access the survey link.

We count on knowledgeable professionals like you to help us deliver the most timely resources and education to the medical staff and credentialing community.

Please take our brief survey to let us know which training topics and tools would make your job easier and you more efficient. The survey closes on Friday, November 3.

To show our thanks, we will select one lucky respondent at random to receive an HCPro medical staff book or webinar of his or her choice. To enter to win, please include your contact information at the end of the survey once you have answered the questions.

To begin the survey, click here, or enter the following URL into the address bar of your browser: https://www.surveymonkey.com/r/2018CRDproduct

Thank you for sharing your insight!