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| December 04, 2024 What's inside: |
| ADVICE 5 Top Customer Expectations and How to Exceed Them Your customers come to your brand expecting quality products, clear communication, and a smooth experience. If you anticipate their needs, you can expand your business and customer base.
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| STRATEGIES Tips for Chatting With Your Customers Your brandβs interactions with its customers can take many forms: phone calls, live chats, emails, in-person conversations, social interactions. But key strategies, like using a consistent brand voice and soliciting feedback, can create a personal touch that keeps your customers coming back.
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| | REVIEWS How to Get Reviews From Your Customers Nine out of 10 customers, studies show, look at customer reviews before making a purchase. Those reviews can make or break a sale. Encouraging your customers to write them not only improves your marketing strategy, but gives you actionable feedback to improve your business. Our five-star advice |
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SHOPIFY INBOX
π¬ Turn browsers into buyers using the power of chat
Shopify Inbox lets you chat with shoppers in real time, see whatβs in their cart, share discount codes, create automated messages, and understand how chats influence sales, right from your Shopify admin.
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Shopify empowers independent business owners everywhere Try Shopify for free, and explore all the tools and services you need to start, run, and grow your business. | |
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