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Radically Rethinking Technical Services
Tuesday, November 12, 2019
3-4 PM ET, 12-1 PM PT


Join Tricia Bengel, MLS-Degreed Librarian, as she helps reshape your thinking on the library users' experience and how to be responsive to your patrons’ current needs. She will help move your tech services departments towards the 21 century by tackling these three subject areas:
  • We are not our patrons. However, as librarians, we make decisions for our patrons. To meet their needs effectively, we need to involve patrons in our decision making.
  • As librarians, if we are not rethinking how we run technical services in light of how radically our collections are shifting, we are staying stagnate.
  • Are we spending too much time and energy using cataloging rules that were designed for a card catalog when we are living in a Google world?

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Speaker Bio

Tricia began her library career at the age of 15 as a page in her hometown library. She worked there summers and weekends throughout high school and college, earning her MLS from the University of KY in 1996. Tricia has served as Director of Technical Services at the Tennessee State Library and Archives and Assistant Director of Collections and Technology Services for Nashville Public Library for several years, including one year as Interim Director. Most recently, she returned to the vendor side of things to work for Ingram Library Services, where she is again traveling the country talking to librarians. In 2012, Library Journal named Tricia a Mover and Shaker for her work starting Limitless Libraries.

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Tuesday
November 12
3-4 PM ET, 12-1 PM PT


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