Library safety incidents are becoming more common, and librarians need support handling these issues in compassionate, community-centered ways. We have courses for leaders, frontline staff, and librarians that will help teach you how to provide physically and emotionally safer and more secure environments for staff and patrons.
Fall Course October 18, 2023, and Spring Course February 27, 2024
In this crash course, you will learn trauma-informed, equity-centered practices for de-escalation in order to maintain a calm environment at your library. You will learn tools that focus on proactive preparation to ensure you are set up for success and can diffuse potential moments of conflict or tension. Live sessions will be available on-demand.
Who should take this course: Any librarian or educator who faces safety risks, high tension, or conflict in the workplace. This course will be particularly good for frontline workers and those who come into the most contact with disgruntled patrons or students.
Fall Course November 29, 2023 and Spring Course March 07, 2024
Manage conflict and safety concerns proactively by learning strategies and tactics for trauma-informed service, conflict resolution, and long-term safety in your library. Keep your colleagues, patrons, and yourself safe by learning best practices for sustaining library safety.
Who should take this course: This course is for librarians and frontline staff to equip you with tactical safety strategies on the ground as you navigate safety risks, high tension, or conflict in the workplace.
Hurry! Register before November 15th to receive our Advance Rates!
This course is designed for public and academic library directors, security heads, and administrators, and is a continuation of our in-person and online Summits. Building from previous safety conferences and courses, this course will explore practical ways to create safer libraries by supporting mental health issues, recognizing and managing substance abuse, navigating the divide regarding perceptions and use of police, and more.
Who should take this course: This course is for public and academic library leaders, safety and facilities heads, and other stakeholders invested in maintaining library safety.
Hurry! Register before December 14th to receive our Early Bird rates!