New Articles
A collaborative spreadsheet is an efficient, effective tool for virtual customer-journey mapping. Because of the format and structure it affords, almost everyone will be able to access and easily use it. (4 min. to read)
Interviews with intranet designers and case-study analyses show that designers are positioning COVID-19 content on intranets all in one place and are making it easy to find and consume. (8 min. to read)
Search-engine design alters users’ gaze patterns on search-engine results pages, but only when users find the information on the page relevant to their current task. (10 min. to read)
New Videos
At the Virtual UX Conference, Jakob Nielsen answered audience questions on how to advance through various career stages: before getting your first job, and being successful as you grow your user experience skills and expertise. (11 min. video)
Remote usability studies can be run completely by software (unmoderated), or a human UX researcher can facilitate the study, even if the test participant is remote (at home or their own office, rather than yours). (4 min.video)
Virtual UX Conference
Full event program describing all full-day UX training courses and the virtual conference format.
Online Seminars
See list of all 1-hour online seminars, including on-demand courses.
Call for Entries: Intranet Design Annual Award, Year's Best Intranets
Now accepting entries for the annual competition to find the world's best intranet designs.
More information: https://www.nngroup.com/intranet-call-for-entries/
