Nielsen Norman Group

New Articles

Service Blueprinting: A Digital Template for Remote Teams

The structure and format of a collaborative spreadsheet makes it an effective tool for virtual service blueprinting. (6 min. to read)

Turning Complex Data into Compelling Stories: A 5-Step Process

Uncover the story within extensive UX-research data by following a process of revisiting original research objectives and organizing findings into themes. (7 min. to read)


New Videos

Better Forms Through Visual Organization

How to organize and lay out your form fields and their labels to make data entry easier for users. (3 min. video)

Convincing Companies to Do UX and Accessibility

The relationship between accessibility and usability and the best ways to convince companies to take both seriously were some of the audience questions answered. (7 min.video)


Virtual UX Conference: A World of UX

Taken together, the 4 Virtual UX Conferences provide full planetary coverage, for easy attendance by people in any time zone around the globe:

Full event program describing all full-day UX training courses and the virtual conference format.

Deadline to save $100 on the Asia/Australia UX Conference: this Friday, July 24.
This conference is the last chance in 2020 with convenient time zones for attendees in the region covering Indonesia/Singapore/China/Korea/Japan/Australia/New Zealand (and Hawaii).


1-Hour Online Seminars

See list of all 1-hour online seminars, including on-demand courses.


Call for Entries: Intranet Design Annual Award, Year's Best Intranets

Now accepting entries for the annual competition to find the world's best intranet designs.

More information: https://www.nngroup.com/intranet-call-for-entries/ (deadline August 17).


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