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New Articles

Remote Usability-Testing Costs: Moderated vs. Unmoderated

Exact costs will vary, but an unmoderated 5-participant study may be 20–40% cheaper than a moderated study, and may save around 20 hours of researcher time. (4 min. to read)

Privacy Policies and Terms of Use: 5 Common Mistakes

Policy pages often fail to follow basic usability guidelines: they are not readable, lack high-level summaries and inside-policy navigation, have poor formatting, and are not available in expected places. (9 min. to read)


New Videos

Analyzing Qualitative User Data in a Spreadsheet to Show Themes

A simple method for visually identifying strong vs. weak themes in qualitative data from user research: by placing individual observations in a spreadsheet and color-coding them. (4 min. video)

Improving the User Experience of Medical Devices

Can we make healthcare enjoyable for patients? Or at least less bad than now? Yes, at least as far as medical devices go, because they can be designed with more emphasis on user experience, and thus become easier and more pleasant to use. (4 min.video)


Virtual UX Conference: A World of UX

Taken together, the 4 Virtual UX Conferences provide full planetary coverage, for easy attendance by people in any time zone around the globe:

Full event program describing all full-day UX training courses and the virtual conference format.

This week's Virtual UX Conference targeting the Asia-Pacific region has participants from 34 different countries and territories. Biggest attendance in order: 🇸🇬 🇦🇺 🇺🇸 🇭🇰 🇯🇵 🇳🇿 🇸🇦 🇰🇷 🇮🇩 🇮🇳 🇲🇾 (#3 is a surprise, given that this conference targets time zones in the Asia-Pacific region).


1-Hour Online Seminars

See list of all 1-hour online seminars, including on-demand courses.


Call for Entries: Intranet Design Annual Award, Year's Best Intranets

Now accepting entries for the annual competition to find the world's best intranet designs.

More information: https://www.nngroup.com/intranet-call-for-entries/ (deadline August 17).


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