| The FitForCommerce Omnichannel Retail Index takes the pulse on how retailers and brands deliver on the omnichannel promise. Customer demands for seamless omnichannel experiences are constantly getting stronger, but overall, retailers and brands are falling short. The pressure is on to do better. In this report, we dive into the findings from 2017 Review the progress that retailers and brands have made over the past years Highlight where retailers and brands are falling short Share omnichannel best practices examples across web, mobile and in-store | 