New Articles The practice of Research Operations (ResearchOps) focuses on processes and measures that support researchers in planning, conducting, and applying quality research at scale. (8 min. to read) One of the 5 key components of a successful omnichannel user experience, orchestration creates a personalized customer journey. (8 min. to read) New Videos Learn how to run a remote moderated usability test. Part 1 covers starting the session with your participant and observers. (3 min. video) Is the UX Maturity model from 15 years ago still valid, and can companies stay at the highest level, the user-centered corporation? (4 min.video) Virtual UX Conference Americas/UK: August 10–21 (each course = 1 full day) Americas/Europe/India: September 14–25 (each course = 2 half days) Americas/Europe: October 10–16 (each course = 1 full day) Full event program describing all full-day UX training courses and the virtual conference format.
Deadline to save 10% on registration for the September Virtual UX Conference: this Friday, August 21. WeChat UX Postings We have started an official account on WeChat with Chinese translations of our articles and videos on user experience. If you speak Chinese (or know somebody who does), please check out our Chinese UX content at this QR code:
Call for Entries: Intranet Design Annual Award, Year's Best Intranets Now accepting entries for the annual competition to find the world's best intranet designs. More information: https://www.nngroup.com/intranet-call-for-entries/ (deadline today, August 17). | 