Good morning Marketer, how are you identifying consumer trends these days?

In light of the rapidly shifting consumer market following the impacts of COVID-19, brands, marketers, and advertisers are in the midst of shifting gears. Although regions may be lifting restrictions, consumers are going to reemerge at their own pace. To make it easier for marketers to navigate, we put together a roundup of resources to help contextualize your performance and inform your content, messaging, campaign targeting strategy, and personalization and merchandising approach. 

Today, we’re taking a look specifically at the tools that can help identify your market’s broader consumer trends. For the full list of resources and insights, click here

  • Tableau’s Snapshot Research Series, in collaboration with Salesforce Research, provides survey data bucketed into the following categories: Marketing, Commerce, Future of Work, Employee Experience, Sales, Customer Service and Small Business. 
  • Google’s Rising Retail Categories, unveiled in May, offers an interactive tool to help retail and brand manufacturing partners monitor changes in search interest across product categories
  • Microsoft’s COVID-19 insights and resources for advertisers regularly surfaces free trends and insights reports for the automotive, financial services, health and wellness, retail and CPG, tech/teleconferencing and travel sectors. The downloadable PDFs include data from both Microsoft as well as third-party sources, YoY comparisons, and actionable insights.
  • Market research SaaS company GlobalWebIndex is another survey data resource. It provides subscribers with access to survey data from over 18 million customers in more than 40 countries, as well as brand perceptions for over 4,000 brands.

There’s more below, including an update on Twitter’s new ‘stories’ feature.

Taylor Peterson,
Deputy Editor

 
 
 

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We’re living in a world disrupted by factors out of our control. But in the wake of a pandemic, companies still need to deliver – and with urgency. As shoppers navigate their interrupted world, they are changing the way they browse and shop for products. With delivery and curbside pickup turning into the preferred, and sometimes only, option for shopping, the integration of physical and digital channels in the supply chain is now more critical than ever. Join this webinar to discuss how disruptive changes to the CPG industry during the pandemic have accelerated the need to transform the way we do business.

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Social Shorts
 

Twitter stories see broader rollout

Twitter’s Stories format called Fleets is continuing to roll out. Fleets is available in Brazil, Italy and now it’s coming to India. When enabled, users see a panel of profile icons at the top of the Twitter home feed and on users’ profile pages — similar to how Stories appear in Instagram. Fleets disappear after 24-hours and there are no Likes, Retweets or replies enabled on them. 

Why we care. The rollout to three countries will give brands a better sense of how Fleets perform on Twitter. The company has said early results indicate there is less abuse with Fleets and that users “often share a number of thoughts rapidly.” LinkedIn is also continuing to roll out its Stories version. 

More social news…

 

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What we're reading
 

We've curated our picks from across the web so you can retire your feed reader

IBM will no longer offer, develop, or research facial recognition technology – The Verge

The Worst Way to Test Agile Marketing, and What to Do Instead – CMS Wire

What CMOs Should Do Before CFOs Start Asking About Ad Fraud – Forbes

Will COVID-19 push contactless payments into the mainstream? – Retail Dive

How To Un-Pause Ad Spend – AdExchanger

Instagram Taps Melissa Waters as Global VP of Marketing – Adweek