Product Spotlight

The Complete Patient Access Handbook

The Complete Patient Access Handbook is a comprehensive, all-in-one guide to effectively operating a patient access department. This resource outlines specific tactics and strategies for developing a patient access staff training program, including best practices for mentoring and incentivizing patient access staff, as well as tips for holding staff meetings and ensuring employee satisfaction. The book takes an in-depth look at performance evaluations, attendance, and accountability.

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This week’s Medicare updates include a fact sheet on provider documentation to facilitate collaborative care, an OIG review of CMS payments for end-stage renal disease monthly capitation payments, a new OIG FAQ item on enforcement discretion during the COVID-19 PHE, and more!

Revenue Cycle Advisor combines all of HCPro's revenue cycle and Medicare regulatory and reimbursement resources in one place—whether you’re looking for information on billing, coding, CDI, case management, finance, or HIPAA.

Don’t just read the news—read our in-depth expert analysis on the latest rules and regulations.

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