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A thorough review and update of the implementation of Phase 2 requirements, as well as preparation tactics for survey readiness, will help long-term care providers mitigate citation risks. This review will also help providers understand what to expect as surveys transition throughout the year to the new outcome-oriented survey format. During this 60-minute webinar, industry experts Reginald M. Hislop III, PhD, and Diane R. Hislop, RN, will review survey trends and help prepare providers for the new QIS-driven survey process. They will also educate participants on how to develop a survey management program (including guidance for providing demonstrable evidence of compliance) and a cost-saving, post-survey response program.
Here's a look at the full webinar agenda: - Survey readiness
- Provide demonstrable evidence that proves issues within the facility are being addressed
- Educate staff about how to respond regarding key areas that may be questioned during the surveyor interview process
- Create an interactive resident council
- Survey management
- Develop and manage the survey to ensure maximum focus on outcomes and structural processes
- Survey results
- Use regional and national survey trends to ensure your own facility is compliant
- Post-survey management: Next steps after citations
- Prepare effective informal dispute resolutions using an evidentiary process for a better chance of altering survey findings in your facility’s favor
- Write and structure a plan of correction to avoid assigning unnecessary tasks to your facility, while gaining state approval and returning your facility to its daily operation schedule as quickly as possible
- Interpret your facility’s star rating to avoid waiting for another survey cycle (12–18 months) to correct citations
- Live Q&A
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