With Rocketbots, you can manage and respond to all customer chat conversations in one place, regardless of platform (Facebook, Whatsapp, WeChat, etc.). Rocketbots will create contacts for every user that you chat with so that you have unified customer profiles and better segmentation. Rocketbots' first of its kind "self-learning AI" helps you respond to and automate chats through Smart Replies (available in 15+ languages!). You can also create surveys that automate the lead qualification process, build guided experiences thanks to triggers and rules, automate follow-ups, and use Rocketbots' Broadcast feature to send targeted messages. Bottom line: Rocketbots' powerful chat management platform helps you respond to customers quicker and provide a more personalized experience. |