Burrow’s Couch-in-a-Box Unpacks The Showrooming Sofa Experience
The process of buying a couch can be a “nightmare,” according to Burrow CEO Stephen Kuhl. But the company is trying to change that by offering customers an easy “couch-in-a-box” solution that is modular and easy to build anywhere. The firm has also recently opened its first shop in SoHo — an unusual retail outlet focused on building a relaxing shopping experience.
Taco Bell: Kiosks, The Ticket To QSR Order Customization
Quick-service restaurants (QSRs) are increasingly rolling out kiosks to help diners customize their ordering experiences. Taco Bell is tapping into the technology with its “All Access” digital strategy to give diners ordering options across multiple channels. Senior Director of All Access Rafik Hanna tells PYMNTS how the kiosks help the QSR take its digital efforts to the next level.Read More...
Retail Innovation Readiness Index
Strategizing Cross-Channel Shopping Features Through Retail’s Lens
Savvy retailers are eyeing shoppers who tap into multiple channels in order to peruse, choose and pay for their selections: 80 percent of the top performers in the PYMNTS Retail Innovation Readiness Index implemented cross-channel features. Discover how retailers are providing the technology and payments infrastructure to serve these shoppers.Read More...
Today In Data
Aligning Expectations In The New Year
It’s not always easy to get expectations to line up with reality — in commerce, in global trade or in digital security. However hard it may be, though, it’s necessary, because expectations misaligned on the front end can get very expensive on the back end. Read More...
