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Hi John,

 

Application processor chipsets from Samsung Electronics used in smartphones took the third spot globally in 2019 for the first time, passing Apple, the tech analyst firm Counterpoint Research says, adding that the company and Huawei Technologies were the only two to increase their market share last year.

 

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The number of Australians using the feature "Benefits finder", in the Commonwealth Bank's digital app and online has more than doubled in the four weeks since the coronavirus outbreak was declared a pandemic, the bank claims.

Australian-listed energy company AGL Energy is leveraging technology from unified communications vendor Avaya to enable its office-based contact centre agents to work remotely from home in response to the COVID 19 crisis.

Global personal computer shipments fell by 8% in the first quarter of 2020 year-on-year, the biggest decline since 2016, despite demand soaring due to the increase in working from home and online education, the tech research firm Canalys says, adding that production and logistical issues due to the coronavirus crisis caused big delays.

Victoria University has launched an emergency support fund to help students with vital financial assistance during the COVID-19 pandemic.

Google Cloud has launched a virtual agent support program designed to help healthcare, public health, and non-profit industries quickly build and deploy chatbots that can help serve their customers who are looking for information during the COVID-19 pandemic.

The My Health Record digital health program says technology is poised to further help Australians during the COVID-19 pandemic through electronic prescriptions that will allow people convenient access to their medicines to people practising social distancing and self-isolation.


And of course, there's plenty more so for all the news visit www.itwire.com.


Have a great day!

Stan Beer, Editor in Chief, iTWire

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