Secrets to Keeping Up With Customer Expectations

Customer Experience

Companies that do not offer great customer experience lose business—lots of business. In fact, according to an Oracle survey, they lose an estimated 20 percent in annual revenue.
At this year's Oracle Modern Customer Experience, taking place in Las Vegas from April 25 to 27, you can hear from Oracle experts, including CEO Mark Hurd, about what it takes to connect with customers and their rapidly changing expectations.
Here, learn more about this year's event, including a preview of a keynote you won't want to miss. Plus, read more about companies that are already rapidly changing the way they do business—and using technology to provide more of a human touch.

Embrace the Modern Customer Experience

"Every interaction is attributed to the brand, and increasingly customers expect that companies know who they are and what matters to them across all these interactions."
—Laura Ipsen, General Manager and Senior Vice President for Oracle Marketing Cloud

Five Must-Haves for a Smarter Customer Experience

"Starting to look at your IT environment and customer data systems more holistically are the first steps in improving customer experience."
—Des Cahill, Oracle Head CX Evangelist

Special Report: Today's CIO

As many fundamental IT systems move off premises and into the cloud, the role of chief information officer is expanding in tandem.

Five Ideas: Oracle ERP Cloud

Experts discuss new reasons to move your enterprise resource planning into the cloud—and how to avoid mistakes along the way.

The Strategic CHRO

Chief Human Resource Officers are shifting their focus to strategy over the department's administrative functions. But the gap between that goal and current reality is a big one.

Highlights from Oracle's blog on Forbes.com

Oracle's Hurd: Answer the Questions That Really Matter to Your Business

The power and simplicity of cloud systems such as Oracle HCM Cloud let decision-makers access and parse the data without having to call on IT to run a report. "This is all going to be in the hands of practitioners, in the hands of managers," said CEO Mark Hurd.

10 New Reasons to Move ERP Into the Cloud

Beyond cost savings and business model shifts, there are 10 new reasons to move your on-premises ERP into the cloud.

America's Cup Boats Draft Moore's Law Technology Curve

Just as computer-processing speeds have roughly doubled every one to two years for most of the last half-century, while computers have gotten smaller and less expensive, today's America's Cup Class (ACC) boats are following a similar arc.

1000 Points of Innovation

ORACLE TEAM USA monitors every facet of the yacht and its crew in real time. Learn how this data is used by OTUSA sailors, designers, and boat builders.

Oracle Code

April – August | Worldwide
Oracle Code is a free event for developers to learn about the latest developer technologies, practices, and trends. Learn from technical experts, industry leaders, and other developers in keynotes, sessions, and hands-on labs. Register for an event near you!

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