WardsAuto Dealer Fixed Ops
WardsAutoDealer Fixed Ops Edition

JULY 15, 2021

Service Department: Major Road to Car Dealership Vehicle Sales

“A good service department is the reason customers buy from a particular store,” says Outsell’s Gary Marcotte.

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Mobile Mechanics Provide Auto Repairs at Home or Office

“Our business model addresses this issue by bringing car repair to your house and scheduling it based on your convenience,” FixMyCar founder Prashant Salla says.

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Batteries, Not Engines, Driving Auto Industry Now

Automakers have been waiting in the wings while tech companies develop potential electric vehicle batteries. Now they’re placing their bets on which will emerge as the battery of the future, with three serious contenders.

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The Pandemic’s Silver Linings for Auto Dealerships

An eLEND survey confirms the pandemic accelerated adoption of digital path-to-purchase experiences for 80% of auto dealers, with 90% planning to continue, or accelerate, digital retailing.

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